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Not satisfied? 100% Money-Back Guarantee

We are committed in our ability to deliver a world class physiotherapy treatment to our clients and exceed their expectations in the areas of customer service. After each consultation, we are 100% confident that you will walk away from your physiotherapy treatment satisfied that your physiotherapist has met your expectation fully, providing you with real results for your problem.

If you are not 100% satisfied with your experience at Bodyfocus Physiotherapy, then we will refund your money and deliver your next session free.

Terms & Conditions:

  • A claim must be lodged before attending the next treatment and no longer than 7 days after receiving the treatment
  • Refund will be made in the same manner, in which it was paid for
  • A claim can only be made at the clinic location at which the original treatment was provided
  • Discounts or free services received cannot be redeemable for cash and are not transferable or saleable
  • This free service must be of same or lesser value as the original service provided to the client
  • The free treatment must be provided within 7 days of the original service, unless otherwise agreed upon between all parties.