Want to find out exactly how Online Telehealth Physiotherapy Treatments work? During an Online Telehealth Physiotherapy Treatment your physiotherapist will discuss your particular problem with you, assess and provide advice for how best to manage it. Effective self-treatment strategies can be provided depending on if they are appropriate for you, what equipment you have at home, what your capabilities are, and depending on what the issue is.
Just like in a face to face physiotherapy consult, your physio can take you through a range of exercises that are designed to help with your problem, provide rehabilitation strategies, help with office desk or home office ergonomic advice and set up and more. There is a huge amount we can do to help without you needing to come in to the clinic.
This is also a great option if you would like a second opinion, or if you simply can’t make it in to see us at the clinic.
Whilst it does not replace hands-on physio assessment and treatment, rest assure, we will still do the very best we can to provide you with the best advice and self- treatment we can. The scientific evidence available to us supports telehealth consultations as an effective form therapy in the treatment of a range of musculoskeletal issues.
If your physio believes that they cannot help during online Telehealth Physiotherapy treatment for any reason they will let you know and arrange for your consultation fee to be refunded.
If you have imaging or surgical reports we recommend that you either scan and email them to us or that you take a clear photo of them and email them to our admin team so that they can be made available to our physios. Our email address is firstname.lastname@example.org
Please note that payment for your consultation needs to be received prior to the start of the session. This can be done via credit card over the phone (02 8732 8888).
Our admin team will call you 15-30 minutes before the consult to take payment over the phone and let you know if there’s any variation to the anticipated start time of the call.
Some insurance companies will provide coverage for Online Telehealth Physiotherapy Treatments. The best way to find out if your health fund will provide coverage is to call them. Generally, however, there isn’t coverage by most health funds for this service and so we have reduced the price of our service to reflect this as much as we are able to.
Our admin team will email you an invoice following your consultation that you can submit to your health fund for rebate.
Initial and Subsequent Physiotherapy Telehealth Consultation fee is $75 and run for 30minutes.
If your physio is running late our admin team will let you know as soon as possible. This will not impact your consultation duration. If you are late to your call this may reduce the duration of your consultation in the event that the physio has another client booked in directly after you. So please be on time and we will endeavour to be on time too.
If your physio is unable to attend the session for any reason, such as illness, we will contact you as soon as possible and refund your consultation fee if it has already been paid.
As always, we have a 12 hour cancellation policy. Failure to ‘attend’ your online consultation or failure to provide 12 hours+ notice that you intend to cancel your appointment may results in a cancellation fee. This fee is 50% of the consultation fee.
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Lucy is a passionate physiotherapist who graduated from Charles Sturt University Albury-Wodonga. Lucy studied ballet from age 11 and has danced both in Australia and in the UK. Lucy has enjoyed a variety of clinical settings, both public and private, encompassing cardiorespiratory, orthopaedics, vestibular/neurological physiotherapy, general musculoskeletal injuries and women’s health, where she found a keen interest in furthering her clinical skills.
With a 10 year background of full time ballet training, Lucy has gained an in-depth understanding of the demands sport puts on the body and what it takes to become a successful dancer and athlete. Lucy also has a strong interest in sporting injuries and worked as the Head Sports Trainer with an O&M league AFL team in Albury for 2 seasons. Lucy believes that the key to effective rehabilitation and future injury prevention is to empower patients to take control of their own health.
Having recently moved to Sydney, Lucy is on the hunt for the best hiking locations! In her spare time, you can find her at the gym, exploring Sydney with friends or getting stuck in a good book.
Sabina has completed a Bachelor of Health Science/Mastering in Podiatric Medicine at University of Western Sydney. She has experienced working in different treatment settings including private practice, hospitals and mobile care. One experience in which takes forefront in her experiences is working in Ireland at Merlin Park Hospital.
She incorporates evidence based treatment plans in all scopes of podiatry including the general and chronic foot, injuries and pain, nail surgery, biomechanics and paediatrics. Outside of the clinic environment Sabina enjoys running, playing netball and playing the violin.
From early childhood, Louis was exposed to Chiropractic due to his scoliosis and constant back pain. Being only 10 years of age, he was unable to participate in social and sports activities in fear of being in pain. Upon seeing the benefits of Chiropractic for his back, Louis focused his life on helping others achieving a pain free and healthy lifestyle.
Louis graduated with a Bachelor and Masters of Chiropractic Science from Macquarie University. After practicing in the best clinics in Sydney, he is now the founder of Dynamic Spine Clinic. He is a very passionate and motivated practitioner that makes your problems his own.
Louis has a extensive knowledge in posture and back related injuries. He combines his treatment with soft tissue therapy, acupuncture, rehabilitation and lifestyle advice. His treatments are individualized to suit each patient in order to achieve the best outcome possible.
Louis has a passion for soccer, tennis and rugby. He also earned local, regional and state level competition titles as a squad swimmer.
His goal is to inspire, educate and encourage his patients to reach a happy and enjoyable lifestyle. He believes that Chiropractic care is an essential tool to maintain wellness, improve posture, eliminate pain and stress.
Sarah is a passionate physiotherapist who graduated with distinction from Charles Sturt University, Orange, NSW. Sarah has worked within the public health system and has experience in orthopaedic, fracture clinic, medical, respiratory, musculoskeletal, rehabilitation, hydrotherapy, emergency department, intensive care and women’s health physiotherapy.
Sarah has an interest in all areas of musculoskeletal physiotherapy and is always looking for opportunities to expand her knowledge to grow as a clinician. Sarah is highly ambitious and applies herself in all areas of work and life. She is driven by her desire to become a go-to physiotherapist by providing the best evidenced-based care to all of her clients to achieve positive outcomes. Sarah enjoys staying active, being outdoors, and socialising. Sarah enjoys new experiences and is always willing to try new things. Sarah believes you can achieve anything if you put your mind to it and are willing to put in the effort.
Sarah has completed training in comprehensive assessment and treatment of the pelvic floor. This includes complete subjective and objective (including internal examinations) of pelvic floor problems, such as:
Sarah consults from our Rhodes clinic.
Wilson graduated from University of Sydney as a physiotherapist and he has always been keen on learning new things so that he can do what is best for patients. On top of ongoing professional development, he completed a Master in Musculoskeletal Physiotherapy from University of Melbourne to gain further knowledge.
Wilson has worked in various private practices in the past and managed a variety of clienteles, from acute musculoskeletal and sports injuries to pre/post-op rehabilitation, and from injury prevention to performance enhancement. He has also done a range of sports coverage as a physiotherapist, such as City2Surf and Sydney Half Marathon etc.
Wilson has done extensive training and obtained certifications in multiple techniques and areas, below are some examples but not limited to:
When Wilson is not working and not injured (if injured, rest and doing own rehab), he plays competitive table tennis. He is also a recreational road and trail runner.
Wilson can speak Cantonese and Mandarin.
Jay is a relaxed yet attentive and thorough physiotherapist whose passion lies in sports and musculoskeletal physiotherapy. He has worked in private practices in North Sydney and Richmond, as well as doing sports coverage work over a variety of sports including Gridiron, Football (Soccer), Rugby Union, Rugby League, AFL and is currently the lead physiotherapist of the West Tigers SG Ball (Under 18) and Harold Matthews Squads (Under 15). He was recently part of the medical team working at the Goldcoast Commonwealth Games in April 2018.
Jay is currently completing postgraduate qualifications in Sports Physiotherapy at La Trobe University as well as attending regular professional development courses. As a result, Jay is extremely knowledgeable and skilful with the ability to lead you to excellent results. He will find out why you cannot perform at your peak and develop a treatment plan that addresses your goals.
Jay also has had experience playing cricket, having played 1st grade cricket for the North-West Sydney Hurricanes in the Sydney Shires Competition and understands the frustration that “weekend warrior” athletes have with missing out on playing sports due to an injury.
He has completed advanced training in: